En/Ru

SERVICES

Our Service Process

A successful partnership between manufacturers and their clients hinges on effective communications, meticulous analysis, and tailored solutions. Hereby, we delves into the key stages of this collaborative journey, outlining a structured approach that ensures a thorough understanding of customer needs and the delivery of customized CNC metal cutting solutions.

01

Discussion

Communicate in depth with customers to understand their metal cutting needs, including materials, thickness, shape, etc. Analyze the customer's production process and existing production equipment to determine the most suitable CNC cutting solution.

02

Advice

Provide customized CNC metal cutting solutions based on customer needs and data analysis. Including CNC cutting machine selection, technical parameters, tool and fixture design, etc.

03

Cooperation

Provide detailed quotations for customized solutions, including equipment costs, installation costs, training costs, etc. Negotiate with customers, sign a sales contract, and clarify details such as delivery time, payment method, etc.

04

Production

Start the production and manufacturing process of CNC cutting machines to ensure that the equipment meets customization requirements. Conduct equipment debugging in the factory to ensure that the equipment can operate normally after being installed at the customer site.

05

Delivery and installation

Arrange delivery and on-site installation of CNC cutting machines. Provide installation guidance to ensure that the equipment meets design requirements after installation.

06

Training

Provide customers with CNC cutting machine operation and maintenance training to ensure customers can use the equipment correctly.
Provide remote and on-site technical support to solve problems encountered by customers during use.

Frequently Asked Questions

Some advantages of using CNC equipment include increased precision, higher production rates, and the ability to produce complex shapes and designs.

Our Services

Programming

1. CNC programming training: Provide professional CNC programming training to enable engineers in hardware processing plants and agents to master advanced CNC programming technology.
2. Customized CNC programming services: According to the specific needs of customers, CNC programming solutions are customized to meet different workpieces and processing requirements in order to optimize processing procedures.

Technical Support

1.Provide technical consulting services, answer questions about CNC programming and processing technology, and help solve technical problems in production.
2.Provide comprehensive product training to enable agents and processing plants to understand the performance, functionality and operation of CNC equipment.

Supply Chain

1.We can provide cutting tools for special requirement, also with a resource of chip conveyors, manipulators and other services since we have been in this line for more than 15 years.

Maintenance

1.Provide after-sales service support, including equipment maintenance, spare parts replacement, etc., to ensure long-term stable operation of the equipment. Assist agents to establish a sound after-sales service system and improve customer satisfaction.

Customization

1.Provide customized CNC equipment solutions for specific industries and customer needs to meet the different market needs of agents and processing plants.

Sampling

1.Provide metal parts sampling service after buyer paid tools and material cost.

Training

1.Provides training services for process plant workers and operators to ensure they can operate and maintain CNC equipment correctly and efficiently.

Marketing

1.Provide promotional materials, publicity materials, etc. to assist agents in brand promotion and market promotion according to the needs of agents.
Get Quote